Australian Rail Training are now able to offer Frontline management via our distance education program. This is a high response course looked upon very favourably by employers when they are looking to fill positions.

Competencies covered in Frontline management include:

• BSBMGT401A Show leadership in the workplace
• BSBMGT402A Implement operational plan
• BSBOHS407A Monitor a safe workplace
• BSBWOR402A Promote team effectiveness
• BSBMGT403A Implement continuous improvement
• BSBWOR404A Develop work priorities
• BSBCUS401A Co-ordinate implementation of customers service strategies
• BSBWOR401A Establish effective workplace relationships
• BSBCUS402A Address customer needs
• BSBRSK401A Identify risk and apply risk management processes