Certificate IV - Frontline Management
Australian Rail Training are now able to offer Frontline management via our distance education program. This is a high response course looked upon very favourably by employers when they are looking to fill positions.
Competencies covered in Frontline management include:
- BSBMGT401A - Show leadership in the workplace
- BSBMGT402A - Implement operational plan
- BSBOHS407A - Monitor a safe workplace
- BSBWOR402A - Promote team effectiveness
- BSBMGT403A - Implement continuous improvement
- BSBWOR404A - Develop work priorities
- BSBCUS401A - Co-ordinate implementation of customers service strategies
- BSBWOR401A - Establish effective workplace relationships
- BSBCUS402A - Address customer needs
- BSBRSK401A - Identify risk and apply risk management processes
Back to Home Page
